Our
Promise to our Valued Customers:

We
are committed to being your trusted partner by delivering the high quality
products with lowest price, service and convenience you deserve. If you are not
fully satisfied with your purchase, we are here to help you with an Exchange,
Return or Repair.If you received an item from us that you are not satisfied
with, please contact Customer Service via email {Xiaonan.nails@gmail.com}

Returns

◆ As long as the
products don't have man-made damage,we can do the refund for you for any reason
in 30 days after you receiving the products.But you need to pay express fee.Our
policy lasts 30 days. If 30 days have gone by since you receiving the product,
unfortunately we can’t
offer you a refund or exchange.

◆ Return for Exchanges
(if applicable)

We
only replace items if they are defective or damaged. If you need to exchange it
for the same item, please feel free to contact us{ Xiaonan.nails@gmail.com } , we are glad to help.

◆ Please contact us by
email to request a return address before returning.

Email:
{ Xiaonan.nails@gmail.com }

We
cannot refund if it occurs one of the following two situations.

1.
Send products to the wrong address (including returning directly to the place
of shipment without contacting us).

2.
Choose the return method for cash on delivery.

 

 

Refunds
(if applicable)

◆ Once your return is
received and inspected, we will send you an email to notify you that we have
received your returned item. We will also notify you of the approval or
rejection of your refund.If you are approved, then your refund will be
processed, and a credit will automatically be applied to your credit card or
original method of payment, within a 7 business days.

◆ You will be
responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable. If you receive a refund, the cost of return
shipping will be deducted from your refund.

If
you return for exchange, we will ship the item you want after receiving your
returned product.The exchange time may vary depending on where you live.If you
are shipping an item over $75, you’d better choosing a trackable shipping
service or purchasing shipping insurance. We can not refund you if we can not
receive your returned item.

◆ Sale items (if
applicable)

Only
regular priced items may be refunded, unfortunately sale items cannot be
refunded.

◆ Late or missing
refunds (if applicable)

If
you haven’t
received a refund yet, first check your bank account again. Then contact your
credit card company, it may take some time before your refund is officially
posted.Next contact your bank. There is often some processing time before a
refund is posted.If you’ve
done all of this and you still have not received your refund yet, please
contact us at { Xiaonan.nails@gmail.com }